Termini e condizioni del servizio
Terms of Service
Last updated: April 15, 2026
This website is operated by HXebike (“Company”, “we”, “us”, or “our”). The legal entity behind HXebike is HONGKONG HUANXI TECHNOLOGY CO., LIMITED.
By accessing or using this website, including purchasing products from us, you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, you may not access the website or use our services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
1. ELIGIBILITY
By using this site, you confirm that you are at least 18 years old or have permission from a legal guardian.
2. PRODUCTS AND SERVICES
We offer electric bicycles (“e-bikes”) and related accessories. Certain products may be available exclusively online and may have limited quantities.
We reserve the right to limit the sale of products to certain regions or customers where required by law.
3. PRODUCT USE AND LEGAL COMPLIANCE
You are responsible for complying with all applicable local laws and regulations regarding the purchase and use of e-bikes.
4. ASSUMPTION OF RISK
The use of e-bikes involves inherent risks, including the risk of injury or damage. By using our products, you acknowledge and accept these risks.
You are responsible for using appropriate safety equipment and following all applicable traffic laws.
5. PRICING AND AVAILABILITY
All prices are subject to change. We make reasonable efforts to ensure accuracy but do not guarantee that all information is error-free.
In case of obvious pricing errors, we reserve the right to cancel affected orders in accordance with applicable law.
6. ORDERS AND PAYMENT
We reserve the right to refuse or cancel orders where necessary, including in cases of suspected fraud or incorrect information.
Customers must provide accurate billing and shipping details.
7. THIRD-PARTY SERVICES
Our website may include links or access to third-party services. We are not responsible for their content or practices.
8. USER CONTENT
If you submit content (such as reviews), you grant us the right to use such content for business purposes.
You agree not to submit unlawful or harmful content.
9. PRIVACY
Your personal data is processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR.
10. WARRANTIES AND LIABILITY
Nothing in these Terms shall exclude or limit liability where it would be unlawful to do so under applicable law.
To the extent permitted by law, we are not liable for indirect or consequential damages.
11. CONSUMER RIGHTS (EU)
Nothing in these Terms affects your statutory rights under applicable consumer protection laws, including your right to withdraw from a purchase within 14 days (where applicable).
12. INDEMNIFICATION
You agree to be responsible for any misuse of the website or products in violation of these Terms.
13. GOVERNING LAW
These Terms shall be governed by applicable laws of the country in which the consumer resides, in accordance with EU consumer protection regulations.
14. CHANGES TO TERMS
We may update these Terms from time to time. Changes will be posted on this page.
15. CONTACT INFORMATION
HXebike
HONGKONG HUANXI TECHNOLOGY CO., LIMITED
2 Flower Street, Mong Kok, Kowloon, Hong Kong SAR, China
Email: support@hxebike.com
Phone: +1 (646) 456-8952